Shipping & Delivery Policy
Digital Service Delivery Information
Last Updated: December 5, 2025
Digital Services Notice
FluxSites provides digital website design and development services. As our services are delivered electronically, traditional shipping methods do not apply. This policy outlines our digital service delivery process and timelines.
Digital Service Delivery
Nature of Services: All our website design and development services are delivered digitally. There are no physical products that require shipping or physical delivery.
What You Receive:
- Complete website hosted on your preferred platform
- Access credentials (admin panel, hosting, domain)
- Source code and design files (upon request)
- Documentation and training materials
- SSL certificate and security setup
Delivery Timeline
Basic Website
7-10 Days
Portfolio, landing pages, simple business websites
Business Website
10-15 Days
Multi-page websites with CMS and contact forms
E-Commerce Website
15-25 Days
Full-featured online stores with payment integration
Custom Projects
Varies
Timeline discussed during project planning phase
Note: Timelines are estimates and may vary based on project complexity, client feedback response time, and content availability. We'll provide you with a detailed project schedule during the onboarding process.
Delivery Process
Step 1: Project Kickoff
After payment confirmation, we schedule a kickoff meeting to discuss requirements, gather content, and finalize design preferences.
Step 2: Development Phase
Our team begins designing and developing your website. You'll receive regular updates and preview links to track progress.
Step 3: Review & Revisions
Once the initial version is ready, you'll review the website and provide feedback. We'll make revisions as per your agreement.
Step 4: Testing & QA
We conduct thorough testing across devices and browsers to ensure everything works perfectly.
Step 5: Final Delivery
Upon your approval, we deliver:
- Live website on your domain
- Admin credentials via secure email
- Documentation and training video
- Post-delivery support information
Factors That May Affect Delivery
Client-Side Factors:
- • Delayed content or image submission
- • Late feedback or approval responses
- • Frequent scope changes or additions
- • Domain/hosting setup delays
- • Third-party integration dependencies
Project Factors:
- • Complexity of design requirements
- • Number of pages and features
- • Custom functionality needs
- • Third-party API integrations
- • Extensive custom animations
Communication During Delivery
We maintain transparent communication throughout the delivery process:
Email Updates
Regular progress reports and milestone notifications
WhatsApp Support
Quick queries and instant feedback channel
Video Calls
Scheduled meetings for major milestones
Important Notes
- ▪All delivery timelines start from the date of payment confirmation and project kickoff.
- ▪Preview links will be shared during development for your review and feedback.
- ▪Final delivery requires your written approval of the completed website.
- ▪Post-delivery support is provided as per your selected plan or agreement.
- ▪Source code and design files are delivered upon request and full payment.
Questions About Delivery?
Our team is here to help you understand our delivery process and timelines.