How we collect, use, and protect information when you interact with our website and services
We believe privacy language should be understandable, practical, and transparent about what happens to your data.
Policy highlights
Information security
How data is protected and handled
Cookies and usage data
What is collected during site use
Contact and inquiry data
What we store from forms and communication
If anything in this policy feels unclear, the fastest path is to contact us directly and we will explain it in plain language.
FluxSites, led by Arya Gangwar, is committed to protecting your privacy and keeping your data secure. This policy explains what we collect, why we collect it, how we store it, and how you can stay in control.
By using our website and services, you consent to these practices. If anything is unclear, reach out and we will clarify in plain language before you share details.
Zero Selling
Your data is a sacred trust. We never sell, rent, or trade your details.
Full Control
Request your data, update it, or delete it entirely with a simple email.
Smart Usage
We only collect what helps us build a better experience for you.
Our Privacy Pillars
Information We Collect
- Personal Information: When you contact us or use our services, we may collect your name, email address, phone number, business name, and other contact details.
- Website Usage Data: We collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Project Information: Details about your website requirements, preferences, and business needs that you share with us during consultations.
How We Use Your Information
- Service Delivery: To provide, maintain, and improve our website design and development services.
- Communication: To respond to your inquiries, send updates about your project, and provide customer support.
- Service Improvement: To analyze usage patterns and improve our website functionality and user experience.
- Marketing: To send promotional emails about our services, special offers, and updates (with your consent).
- Legal Compliance: To comply with legal obligations and protect our rights.
Data Storage & Security
- We store your data on secure servers with industry-standard encryption and security measures.
- Access to personal information is restricted to authorized personnel only.
- We implement regular security audits and updates to protect against unauthorized access, alteration, or destruction of data.
- Your payment information is processed through secure third-party payment gateways and is never stored on our servers.
- We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.
Information Sharing
- We do NOT sell, trade, or rent your personal information to third parties.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email services).
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Cookies & Tracking
- We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand how visitors use our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
- You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to legal requirements.
- Opt-Out: You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails.
- Data Portability: You can request a copy of your data in a portable format.
- To exercise these rights, please contact us at the email provided below.
Your controls
How to request, update, or delete your data
Email info@fluxsites.me with the subject line "Data Request". We usually reply within 2 business days.
Access & portability
Get a copy of the data we hold about you in a portable format.
Correction
Ask us to fix or update inaccurate or outdated details.
Deletion
Request removal unless we must retain data for legal reasons.
Transparency
Your data journey in five steps
A quick, human-readable view of how information moves through our systems.
Contact details, project context, and site usage signals needed to respond or scope work.
To answer inquiries, scope engagements, improve UX, and send opted-in updates.
Encrypted at rest, limited access, retained only for the purpose described.
Only with vetted providers for hosting, analytics, or communications; never sold.
Removed on request unless required by law; confirmations sent after completion.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may use third-party services such as Google Analytics, Web3Forms, and payment processors. These services have their own privacy policies and may collect information about your usage.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.
Changes to This Privacy Policy
When we change this policy, we update the "Last Updated" date above and add a short summary of what changed. For material changes, we will also notify you via email or a notice on this page.
Keep visiting this page if you rely on a particular clause; it is the authoritative source for updates.
Have Questions About Privacy?
We're here to help. Reach out if you have any questions, concerns, or requests about your privacy or data.